Hotel · Hanoi · Ha Noi Municipality
Hacinco Hotel
A straightforward, well-kept base in Hanoi's Dong Da district, with spacious rooms and a staff known for genuine helpfulness.
- Spacious, immaculately clean rooms
- Friendly, helpful staff
- Convenient location in Dong Da district
7.1
Very good
20 reviews
Booking.com 7.1 · 20 reviews
About
Hacinco Hotel
Hacinco Hotel sits in Hanoi's Dong Da district, a practical area that puts you within reach of the city's energy without the constant bustle. The property is a 3-star affair, and it shows in the straightforward, functional approach: a 24-hour reception, lift access, and a range of services like laundry and tour assistance are all on hand. The rooms, available as Superior or Deluxe, are described as spacious and spotless, with the kind of cleanliness that makes a stay feel easy.
Beyond the rooms, the hotel layers in comforts that punch above its class: a restaurant, bar, and a spa with sauna, steam room, and Jacuzzi. There's a garden and terrace for downtime, and practical touches like a shared kitchen, ATM, and valet parking. The staff come up in reviews again and again for being friendly without hovering, which fits the hotel's overall character — helpful, unhurried, and quietly competent.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
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Strengths
4 reasons to book- Spacious, spotless rooms — Multiple reviews highlight the generous size and impeccable cleanliness of the rooms, with one guest noting the cleaning staff were 'very gentle'.
- Friendly, unobtrusive staff — Guests repeatedly mention helpful, friendly service that never feels intrusive, making the stay smoother.
- Convenient location — Positioned in Dong Da, close to local attractions and easy to access, with some rooms offering city views.
- Good on-site facilities — A restaurant, bar, spa, sauna, and garden provide plenty of options without leaving the property.
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Worth weighing
4 to weigh- Check-in window is narrow — Check-in is only available from 12:00 to 13:00, which may be tight for travellers arriving at other times.
- Modest guest rating — The hotel's overall rating of 7.1 out of 10, based on 20 reviews, sits below the area average of 8.1, suggesting a decent but not exceptional stay.
- No pets allowed — If you're travelling with a pet, this hotel won't accommodate you.
- Limited room type details — Only Superior and Deluxe rooms are listed, with no specifics on beds or in-room amenities, so you may want to confirm details before booking.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Room
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essentials
- Non-smoking rooms
- Wi-Fi
- Air conditioning
- Safe deposit box
- Lift
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Shared kitchen
Services
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Luggage storage
- ATM/Cash machine
- Barber shop
Wellness & Leisure
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
- Terrace
- Garden area
Parking & Transport
- Parking
- Valet parking
- Paid airport shuttle
Accessibility & Safety
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.1/10 from 20 reviews
Booking.com · 7.1 · 20 reviews
7.1Verified guest“The rooms were big and very clean. Staff were friendly and helpful, which made our city break easy. Location was great, just a short walk from the main sights.”
7.1Verified guest“I stayed here over Christmas. The room was spotless and had everything I needed. Staff were friendly and helpful. The location was good for getting around, and the festive decorations made the place feel warm and welcoming.”
7.1Verified guest“This hotel is right in the heart of the Old Quarter, with big, clean rooms. The staff are friendly and always ready to help without being pushy. The bathroom was well-maintained and had all the essentials. Some rooms have nice city views. Breakfast was tasty and filling. The common areas are cozy, and the Christmas tree was a lovely touch.”
7.1Verified guest“We had a great stay. The room was clean, nicely furnished, and the cleaning staff were very careful. The facilities were excellent — everything we needed was there. The location in the Old Quarter was perfect for exploring and soaking up the local culture.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Dong Da: Dong Da is a central district of Hanoi, known for its mix of local life and historic sites. The hotel's location here means you're within reach of attractions like Hang Day Stadium, about 10 minutes away by car, and the area offers a more grounded, everyday feel than the busier tourist zones.
110 Thai Thinh Street, Dong Da District, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 12:00-13:00
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 115 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 12:00 to 13:00, and check-out is from 11:00 to 12:00.
Is parking available at Hacinco Hotel?
Yes, parking is available on site, and valet parking is also offered.
Are pets allowed at the hotel?
No, pets are not allowed.
Does the hotel offer airport transportation?
Yes, a paid airport shuttle is available.
What amenities are available for guests with disabilities?
The hotel has rooms and facilities for disabled guests, as well as wheelchair access.
The bottom line
Hacinco Hotel is a reliable, no-frills choice for travellers who value cleanliness and helpful staff over luxury. Its Dong Da location offers convenient access to the city, while the on-site restaurant, spa, and garden add comfort. The short check-in window and modest rating are worth noting, but for a straightforward, comfortable stay, it delivers.
7.1A solid, honest 3-star stay in Hanoi — practical, clean, and friendly.
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